Cannot find Desktop Central server settings tab

Cannot find Desktop Central server settings tab

Hi

in order to link Service desk plus and Desktop Central, according to the page on generating an authentication key you have to go to admin > general > desktop central settings on SDP (I cut and pasted the text from it below). I can't find it in our SDP general settings (please see screenshot). Does it need to be enabled somewhere else on SDP? please advise.

We have SDP Standard 8.1.0 and Desktop Central 8.0 build  80035

Please let me know

Regards,

Kahthan



  1. Login to the ServiceDesk Plus console
  2. Click the Admin tab
  3. In the General section, click Desktop Central Server Settings
  4. Enter the following:
    • Name of the Desktop Central server
    • Port number where the server is installed
  5. Select the required protocol settings
  6. Click Save

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