Cannot display the "Region" associated to a request
Hi all,
ManageEngine SDP 8.1.0 Enterprise Registered.
- When selecting the "Region" column to display on the requests view, there is no value; empty field.
- When running a report with the same criteria, the "Region" is correctly filled/displayed.
We would like to be able to use one support group for several regions, but to dedicate views.
For instance "EUROPE HelpDEsk" Group, with regions "Southern Europe", "Northern Europe", "Central Europe" ...
Please advise,
Many thanks,
Kind Regards,
Andrei