Cannot Customize Service Catalog

Cannot Customize Service Catalog

Hello,

We just updated to the new requester page and noticed that when a requester clicks create an issue, the catalog page is blank - all it shows is ungrouped templates. When I go into the Settings > Templates & Forms, I have no option to edit the Service Categories (following instructions from here:  https://help.sdpondemand.com/service-catalog). 

Does anyone have any suggestions? Below is a screenshot of what we see on the requestor side, and the admin/settings side.

Thanks,
Nick

Requestor side:


Admin/settings side:


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