We just updated to the new requester page and noticed that when a requester clicks create an issue, the catalog page is blank - all it shows is ungrouped templates. When I go into the Settings > Templates & Forms, I have no option to edit the Service Categories (following instructions from here:
https://help.sdpondemand.com/service-catalog).
Does anyone have any suggestions? Below is a screenshot of what we see on the requestor side, and the admin/settings side.