Cannot create reports with 5500 version of Service Desk
We upgraded to the new version of Service Desk and noticed that while there are lots of PRETTY reports available, we cannot generate any reports. We're constantly told there is no data to base a report on.
We have LOTS of data. But I think there's a bad DB pointer in there...
We need a hotfix on this NOW! I have an appt. with the SD+ folks for a webex session to follow, but I really hope this is fixed quickly!
Justin
New to ADSelfService Plus?