Cannot Change Requester
Hi all,
If I attempt to edit a request and change the requester, no error message is displayed however the change does not take. The ticket history shows the change, but the original requester remains.
There are times where we receive a request on behalf of another person, so we need to change the request to reflect the proper user.
Is this a bug?
Thanks,
Endaar
If I attempt to edit a request and change the requester, no error message is displayed however the change does not take. The ticket history shows the change, but the original requester remains.
There are times where we receive a request on behalf of another person, so we need to change the request to reflect the proper user.
Is this a bug?
Thanks,
Endaar
Topic Participants
scotthiggins
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