Cannot Assign Technicians anymore...

Cannot Assign Technicians anymore...

We recently upgraded to 9314, That was problematic and not smooth at all so 9317 is on the back-burner til we figure out this.  

Since the upgrade I have not been offered the Technician field when attempting to assign tickets. I only see the Group dropdown. 

How can I restore the ability to select a technician from the assign dialog? 


Thanks

Jason

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