I'm getting an error when I try to add a device- using POST

Here's the Command-

https://test.com/api/json/ncmsettings/addDevice?apiKey=<REMOVEDAPIKEY>&IPADDRESS=1.1.1.5&DEVICE_BEHAVIOUR=behavior&SERIES=pvseries100&MODEL=pvseries200  

Getting below error message-

{

    "Message": "Error in adding device. Zip the logs folder and send it to support.",

    "isSuccess": false,

    "statusMsg": "Failure",

    "ipAddress": "1.1.1.5",

    "bulkResourceIds": []

}