I'm starting the configuration of the Change Management; in the administration -> users -> role management I cannot edit the SDChangeManager role to add some of my user such a Role, since it is not possible to edit such a group, as shown in the attatched file. This way I cannot define which users have the role of Change Manager. Did I miss any previous step, or is ther any config trip?
I'm using ManageEngine ServiceDesk Plus 7.6.0 on Windows 2008 R2 with MySQL DB in Italian.
Thanks