I would like to suggest a improvement in the process of "Entry Time". In the "Entry Time" we could have a option to send a "Canned Response" when we select a specific "Time Entry Type" or a button to "Save + Send "Canned Response"".

I think it will give more usability to the system, because some time when we try to contact a customer we need to send a email and request a contact from the costumer so we use the Canned Response. I hope it can be add to next release if its a good suggestion.

Best Regards,

Kyner