Can we have a checkbox (with history) of phone followups?
We're required to follow up by phone with every person who submits a ticket, both at the beginning and end of a ticket life cycle. (yes, a LOT of hand holding).
Is it possible to have checkboxes that can be clicked at the beginning and ending (closing) of a ticket?
Justin
Is it possible to have checkboxes that can be clicked at the beginning and ending (closing) of a ticket?
Justin
Topic Participants
jmasters_me
ankit
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?