Can we do worklog based billing in Service Desk Plus (non-MSP)?
We use SD Plus internally for Help Desk, Asset Mgmt, etc. End user phone support is non-billable but if we have to send an on-site tech, we will bill the site. We want to be able to bill/invoice off of the work log records for the ticket. Is there an easy way to do this w/o having to buy SupportCenter?
