Can we customize button New Incident and call It New Request instead?
1. Can we customize button New Incident and call It New Request instead?
2. Can we Change the label of "Change Template" to "Change Form"?
3. Can we make the requester to choose template first and then based on the template the form is shown from the selected template.
4. Can we apply role to the requester like technician?
2. Can we Change the label of "Change Template" to "Change Form"?
3. Can we make the requester to choose template first and then based on the template the form is shown from the selected template.
4. Can we apply role to the requester like technician?