Can tasks be included in Preventative Maintenance Tasks
So far, I cannot find how to do this. Effectively I want to create automated 'Daily Check' Procedures for the technicians.
Rather than create a new request for each morning's activity (e.g. server checks, voicemail, email and other 'routine' functions), I'd like to create a request not disimiliar to a 'New Joinee' template.
The New Joinee (default) template includes a plethora of tasks to be completed, before the request can be closed.
Following the same logic, it would be useful to have this created each working day and each 'task' or 'step' completed. Once done, I can monitor the daily checks and their progress to ensure each check in complete.
Further to this, obviously it would be useful to have a 'pass/fail' type check. e.g. Server Checks - Checked, but problem found. (obviously a new problem would be created at this stage).
I meander slightly, but hopefully have explained why 'needs'
Happy new year to you all,
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