Can't restore database on new installation OpManager 10000

Can't restore database on new installation OpManager 10000

Hi,

I did fresh installation OpManager 10000 on Linux machine and try to restore MYSQL database from backup made by same OpManager build (same Linux). But restoration not successfully completed. In restorelog0.txt I have:

[11-22-2016]|[15:14:31:553]|[FINE] : **************        Restore operation started            **********************
[11-22-2016]|[15:14:31:553]|[FINE] : Restore started on 11-22-2016 at 15:14:31:553
[11-22-2016]|[15:14:31:554]|[INFO] :
Extracting property file please wait .....
[11-22-2016]|[15:14:31:555]|[FINE] : Extracting zip file :/opt/ManageEngine/OpManager/backup/BackUp_NOV20_2016_03_00_38_10000.zip
[11-22-2016]|[15:14:31:726]|[INFO] :
Extraction completed.
[11-22-2016]|[15:14:31:803]|[FINE] : no_of_threads = 10
[11-22-2016]|[15:14:31:803]|[FINE] : BACKUP_FORMAT : MYSQLOUTFILE
[11-22-2016]|[15:14:31:804]|[FINE] : Backup taken in MYSQL
[11-22-2016]|[15:14:31:804]|[FINE] : Backup Mode : ALL
[11-22-2016]|[15:14:31:959]|[INFO] :
Extracting zip file please wait .....
[11-22-2016]|[15:14:31:960]|[INFO] : Exception while closing the zip inputstream :java.lang.NullPointerException
        at jdbc.AbstractRestoreDB.extractZipFile(AbstractRestoreDB.java:179)
        at jdbc.AbstractRestoreDB.restoreDB(AbstractRestoreDB.java:85)
        at jdbc.AbstractRestoreDB.doRestore(AbstractRestoreDB.java:416)
        at jdbc.RestoreBackup.restoreDB(RestoreBackup.java:81)
        at jdbc.RestoreBackup.main(RestoreBackup.java:201)

[11-22-2016]|[15:14:31:960]|[SEVERE] :
jdbc.RestoreException: Invalid Backup file.
        at jdbc.AbstractRestoreDB.extractZipFile(AbstractRestoreDB.java:176)
        at jdbc.AbstractRestoreDB.restoreDB(AbstractRestoreDB.java:85)
        at jdbc.AbstractRestoreDB.doRestore(AbstractRestoreDB.java:416)
        at jdbc.RestoreBackup.restoreDB(RestoreBackup.java:81)
        at jdbc.RestoreBackup.main(RestoreBackup.java:201)
Caused by: java.util.zip.ZipException: error in opening zip file
        at java.util.zip.ZipFile.open(Native Method)
        at java.util.zip.ZipFile.<init>(Unknown Source)
        at java.util.zip.ZipFile.<init>(Unknown Source)
        at jdbc.AbstractRestoreDB.extractZipFile(AbstractRestoreDB.java:148)
        ... 4 more

[11-22-2016]|[15:14:31:961]|[FINE] : Deleting temporary files if exists ...
[11-22-2016]|[15:14:31:962]|[FINE] : temp files deleted successfully.
[11-22-2016]|[15:14:31:962]|[FINE] : Restore finished at : 11-22-2016 at 15:14:31:962
[11-22-2016]|[15:14:31:962]|[FINE] : *******************   Restore DB Completed ***********************

I have tested .zip file for intergrity:

[root@NMP backup]# zip -T BackUp_NOV20_2016_03_00_38_10000.zip
test of BackUp_NOV20_2016_03_00_38_10000.zip OK

It seems no problem.

Could you help me with with issue.

Thanks.

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