I have setup test server (Server B) and restore data from production server (Server A) but I can't restore and I found an error message like this:

 

Active DB Server = mssql
Database connectionProp : null
Database started
java.lang.Exception: backup-info.xml not found : C:\ManageEngine\ServiceDesk\bin
\..\backup_info.xml
        at com.adventnet.servicedesk.tools.RestoreSDBackup.getBuildInfo(RestoreS
DBackup.java:613)
        at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreDatabase(Resto
reSDBackup.java:127)
        at com.adventnet.servicedesk.tools.RestoreSDBackup.main(RestoreSDBackup.
java:91)
        at com.adventnet.servicedesk.tools.RestoreDialog$5.run(RestoreDialog.jav
a:184)
        at java.lang.Thread.run(Unknown Source)
Unable to restore database : backup-info.xml not found : C:\ManageEngine\Service
Desk\bin\..\backup_info.xml

Please help me to fix this problem.

production server:

SDP 7608

MSSQL 2005

Windows Server 2003

 

test server

SDP 7608

MSSQL 2005

Windows Server 2003