Can't rename values in a Pick List (Incident - Additional Fields)
Hi all.
On our installation of SDP (9235), we have 2 pick list in the "Incident - Additional fields" area. In the first one, we have some values (Company Names). Now we need to rename two companies, by inserting "OLD_" before the name. I have changed the two companies and I have clicked on the Update button, but one of these don't change.
In the System Log Message I have this message:
field name - CdC
field type - Pick List
description - Centro di costo di attribuzione del lavoro
updated.
java.lang.Exception: Module 'Request Custom Fields' is not found.
Can anyone tell me why this happens and if I can intervene directly via SQL?
On our installation of SDP (9235), we have 2 pick list in the "Incident - Additional fields" area. In the first one, we have some values (Company Names). Now we need to rename two companies, by inserting "OLD_" before the name. I have changed the two companies and I have clicked on the Update button, but one of these don't change.
In the System Log Message I have this message:
field name - CdC
field type - Pick List
description - Centro di costo di attribuzione del lavoro
updated.
| Module | : | Admin |
| Sub Module | : | Incident - Additional Fileds |
| Type | : | Info |
| Action | : | Update |
| Occurred At | : | 12/01/2017 12:25 |
java.lang.Exception: Module 'Request Custom Fields' is not found.
Can anyone tell me why this happens and if I can intervene directly via SQL?