can't delete resolution no matter what the request's status is
I did a test:
- Guest submit a request
- Administrator open the request details (status stays open)
- click Edit button, put some text on Resolution section and click Update request button
- confirm that the text is visible under Resolution tab
- click Edit button, delete all text under Resolution section and click Update request button
- the previously entered text is still visible under Resolution tab
- under Resolution tab, click Edit icon
- delete all text and click Save button
- a pop-up box appears with this message: Resolution should not be empty
Any thought on this?
New to ADSelfService Plus?