Can't add new/copy Technician
Hello,
I am trying to create a new technician however when I enter the username in the "select AD user" field it returns no results. I click on the "choose" link and enter the username and it returns nothing. However, the user does exist and is included in a user report. One thing I noticed was that new users are not shown when trying to add as technician but older users can be added.
Am I missing something obvious here?
Any help will be much appreciated.
Regards
I am trying to create a new technician however when I enter the username in the "select AD user" field it returns no results. I click on the "choose" link and enter the username and it returns nothing. However, the user does exist and is included in a user report. One thing I noticed was that new users are not shown when trying to add as technician but older users can be added.
Am I missing something obvious here?
Any help will be much appreciated.
Regards
Topic Participants
Cliff Richards
Shane Clinton
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?