Can Requesters Close their Own Tickets
When a user opens up a service ticket, is there an option which I can set that will allow the requester to close their own ticket? In the case that they resolve the issue on their own it would be nice if they choose to close their ticket.
Thanks
Thanks
Topic Participants
Dale Johnson
SDPadmins.pl
Dinesh Bhaskaran
Ed Harrison
Vignesh Ravindranath