When I'm trying to install Autocad 2016 to a PC in regional office through Desktop Central I got this error:
"Either you haven't provided the silent switches or the silent switches are incorrect" .
This is the command in my batch file: \\vnsan1\cs_vn_it\Soft\ACAD2016Core\Img\Setup.exe /W /Q /L \\vnsan1\cs_vn_it\Soft\ACAD2016Core\Img\ACAD2016Core.ini /language en-us
Below is the log of Desktop Central agent in the PC:
[ 2016-07-05 12:11:30:040 ] [ 5812 ] [INFO] Config Id : 0 is not a patch/servicepack configuration, so sending default configuration string
[ 2016-07-05 12:11:30:040 ] [ 5812 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=VNRHL004&domainName=RANKINE-HILL&customerId=1&actionToCall=3&actions=1
[ 2016-07-05 12:11:30:040 ] [ 5812 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.25.1.18 : 8020
[ 2016-07-05 12:11:30:165 ] [ 5812 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.25.1.18
[ 2016-07-05 12:11:30:165 ] [ 5812 ] [INFO] InternetSendRequestEx : Reading the response sent by the server 10.25.1.18
[ 2016-07-05 12:11:30:165 ] [ 5812 ] [INFO] SendConfigStatusUpdateEx : Successfully posted the Configuration status to the server . So going to trucate the datas available (if any) in the confighistory file
[ 2016-07-05 12:11:30:165 ] [ 5812 ] [INFO] Message : The operation completed successfully.
[ 2016-07-05 12:11:30:165 ] [ 5812 ] [INFO] UpdateConfigDataStatus : The Required SubKey is given by Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\20704
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] ProcessInstallSoftwareConfig : Criteria applied on SWPackagePath -> package_id=13501
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] Parser: String returned after parsing: ong-ong\mtnguyen
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] ProcessInstallSoftwareConfig : Software running in privilege option : 1 (1 - > Run as. 2 -> system. 3 -> Target User)
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] @@@@@@@@@@@ Inside InstallUninstallPackage Method @@@@@@@@@@@
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /client-data/1/swpackage/sw13501.xml
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [ERROR] ChangeUtf8ToWideStr: utf8 is empty!
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] InternetGetRequestEx : DesktopCentral Server & Port -> 10.84.3.3 : 8021
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] InternetGetRequestEx : Content Length of the request file: 1742 Bytes
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] Bytes read reached the contenlength
[ 2016-07-05 12:11:30:181 ] [ 5812 ] [INFO] InternetGetRequestEx: Total bytes read = 1742
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Parser: String returned after parsing: swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Parser: String returned after parsing: swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] processSWPackageTable : Time Out Value : 7200
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] processSWPackageTable : architecture : 1 (1 -> x86,2 -> x64)
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] swpkgToRepositoryRelPtr resultdata is empty ! So assumping that this package no need of open network connection with the share server ....!
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Parser: String returned after parsing:
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Inside the GetFileNameFromUrl
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] VNSAN1ACAD2016CORE.bat
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] @@@@@@@@@@ Inside InternetDownloadFileWithCheckSum method @@@@@@@@@@@
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] GetMD5HashFromString: MD5 hash of string swrepository/1/swuploads/AutoCAD_2016_NW_VNDC01/VNSAN1ACAD2016CORE.bat is: [ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] 42786c93630582e86759c29ef0dd6b17
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] InternetDownloadFileWithCheckSum:: Checksum Criteria:: DOWNLOAD_URL_CHECKSUM='42786c93630582e86759c29ef0dd6b17'
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] InternetDownloadFileWithCheckSum:: File already exist in location, calculating checksum
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] GetMD5HashFromFile: MD5 hash of file C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01\VNSAN1ACAD2016CORE.bat is: [ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] 76469dcc80cccf21c8a15a5da6409991
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] ValidateAndGetFileChecksum: checksum value to compare: 76469dcc80cccf21c8a15a5da6409991
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] ValidateAndGetFileChecksum: checksum value from file : 76469dcc80cccf21c8a15a5da6409991
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] InternetDownloadFileWithCheckSum():: checksum for file C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01\VNSAN1ACAD2016CORE.bat is matched. Hence no need to download again.
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] @@@@@@@@@@ End of InternetDownloadFileWithCheckSum method @@@@@@@@@@@
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] InstallUninstallPackage : Root path C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Parser: String returned after parsing: VNSAN1ACAD2016CORE.bat
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Parser: String returned after parsing:
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] ############################################################################
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Package Name :AutoCAD_2016_NW_VNDC01
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Root Path :C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Package XML Path :\client-data\1\swpackage\sw13501.xml
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] User Name :ong-ong\mtnguyen
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Package Type :2
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Operation :1
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Package Path :swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Package Timeout Value :7200
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Installation Command Line Params :VNSAN1ACAD2016CORE.bat
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Uninstallation Command Line Params :
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] MST file name :
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Software repoistory path :(null)
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] Software repoistory is locked by :(null)
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] ############################################################################
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] @@@@@@@@ Inside impersonate Method @@@@@@@@
[ 2016-07-05 12:11:30:196 ] [ 5812 ] [INFO] impersonate : Going to impersonate the process with 'mtnguyen' user name and domain name / machine name as 'ong-ong'
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] Impersonate : Successfully impersonated the logged on user with ong-ong\mtnguyen
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] @@@@@@@@ End Of Impersonate Method @@@@@@@@
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallSoftware : Going to perform the install action for the software AutoCAD_2016_NW_VNDC01
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallGivenFile : Copy option is not enabled, hence proceeding the installation action with the network file path.
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] Inside ProcessPrePostConditionsAndActions Method
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] End of ProcessPrePostConditionsAndActions Method
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] ########################################## INSTALLATION ###################################################
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallGivenPackage : Going to perform the Installation action for the given Package.
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : Working Directory path -> C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01.
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : Root path -> (null).
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : Cmd Line Params -> VNSAN1ACAD2016CORE.bat.
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : TimeOut Value -> 7200 seconds
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : Set the Current Directory called with -> C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\AutoCAD_2016_NW_VNDC01.
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] Message : The operation completed successfully.
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : Successfully impersonated
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : EnvironmentBlock Created sucessfully
[ 2016-07-05 12:11:30:368 ] [ 5812 ] [INFO] InstallEXEFile : Executable File for create process as User -> VNSAN1ACAD2016CORE.bat.
[ 2016-07-05 12:11:30:446 ] [ 5812 ] [INFO] InstallEXEFile : Process successfully created for application VNSAN1ACAD2016CORE.bat
[ 2016-07-05 12:26:30:000 ] [ 5188 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 12:26:30:032 ] [ 5188 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 12:26:30:032 ] [ 5188 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 247004
[ 2016-07-05 12:26:30:032 ] [ 5188 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 12:41:30:060 ] [ 316 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 12:41:30:060 ] [ 316 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 12:41:30:060 ] [ 316 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 247551
[ 2016-07-05 12:41:30:060 ] [ 316 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 12:56:30:103 ] [ 5340 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 12:56:30:103 ] [ 5340 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 12:56:30:103 ] [ 5340 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 248098
[ 2016-07-05 12:56:30:103 ] [ 5340 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 13:11:30:118 ] [ 5340 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 13:11:30:118 ] [ 5340 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 13:11:30:118 ] [ 5340 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 248647
[ 2016-07-05 13:11:30:118 ] [ 5340 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 13:26:30:131 ] [ 1612 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 13:26:30:131 ] [ 1612 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 13:26:30:131 ] [ 1612 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 249196
[ 2016-07-05 13:26:30:131 ] [ 1612 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 13:41:30:152 ] [ 1860 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 13:41:30:152 ] [ 1860 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 13:41:30:152 ] [ 1860 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 249745
[ 2016-07-05 13:41:30:152 ] [ 1860 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 13:56:30:174 ] [ 1848 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 13:56:30:174 ] [ 1848 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 13:56:30:174 ] [ 1848 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 250294
[ 2016-07-05 13:56:30:174 ] [ 1848 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 14:01:49:733 ] [ 4016 ] [INFO] UIMSG_LOGOFF called
[ 2016-07-05 14:01:49:874 ] [ 4016 ] [INFO] Send To Client......
[ 2016-07-05 14:11:30:186 ] [ 500 ] [INFO] LoggerTimerRoutine : Inside LoggerTimerRoutine Method
[ 2016-07-05 14:11:30:186 ] [ 500 ] [INFO] RotateLoggerForEverRunningProcess : cSfileName : C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log
[ 2016-07-05 14:11:30:186 ] [ 500 ] [INFO] CheckLogSizeReached : The log file size of C:\Program Files (x86)\DesktopCentral_Agent\logs\dcsoftwaredeployment.log is given by 250972
[ 2016-07-05 14:11:30:186 ] [ 500 ] [INFO] LoggerTimerRoutine : End of LoggerTimerRoutine Method
[ 2016-07-05 14:11:30:560 ] [ 5812 ] [ERROR] InstallEXEFile : The Process has excited the time out value.. So going to Terminate the Process..!
[ 2016-07-05 14:11:30:560 ] [ 5812 ] [INFO] InstallEXEFile : The process has been successfully terminated ..!
[ 2016-07-05 14:11:30:560 ] [ 5812 ] [INFO] deleteValue: Key found ...!: 0
[ 2016-07-05 14:11:30:560 ] [ 5812 ] [INFO] deleteValue: Delete value DCCreateProcessStatus success!
[ 2016-07-05 14:11:30:560 ] [ 5812 ] [INFO] InstallEXEFile : Successfully impersonated
[ 2016-07-05 14:11:30:654 ] [ 5812 ] [INFO] InstallEXEFile : EnvironmentBlock destroyed sucessfully
[ 2016-07-05 14:11:30:763 ] [ 5812 ] [ERROR] Error Code : 258 , Error Message : The wait operation timed out.
[ 2016-07-05 14:11:30:794 ] [ 5812 ] [INFO] InstallGivenPackage : Configured ExitCode and return code from process are : 0 and 258
[ 2016-07-05 14:11:30:794 ] [ 5812 ] [ERROR] InstallGivenPackage : Error while performing Installation function.
[ 2016-07-05 14:11:30:810 ] [ 5812 ] [INFO] *************************************************************************************************************
[ 2016-07-05 14:11:30:826 ] [ 5812 ] [ERROR] Error Code : 258 , Error Message : The wait operation timed out.
[ 2016-07-05 14:11:30:841 ] [ 5812 ] [ERROR] InstallUninstallPackage : Failed to install the package AutoCAD_2016_NW_VNDC01
[ 2016-07-05 14:11:30:857 ] [ 5812 ] [INFO] @@@@@@@@@@@ End of InstallUninstallPackage Method @@@@@@@@@@@
[ 2016-07-05 14:11:30:919 ] [ 5812 ] [INFO] GetRetryStatusData : ExecutedRetryCount read sucess 1
[ 2016-07-05 14:11:30:919 ] [ 5812 ] [INFO] GetRetryStatusData : TotalFailureRetryCount read sucess
[ 2016-07-05 14:11:30:919 ] [ 5812 ] [INFO] Message : The operation completed successfully.
[ 2016-07-05 14:11:30:919 ] [ 5812 ] [INFO] *********** Software installation ends for (1)th Software Package .
[ 2016-07-05 14:11:30:935 ] [ 5812 ] [INFO] UpdateConfigDataStatus : The Required SubKey is given by Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\20704
[ 2016-07-05 14:11:30:950 ] [ 5812 ] [INFO] deleteValue: Key found ...!: 0
[ 2016-07-05 14:11:30:950 ] [ 5812 ] [INFO] deleteValue: Delete value ConfigDataID success!
[ 2016-07-05 14:11:30:950 ] [ 5812 ] [INFO] Message : The operation completed successfully.
[ 2016-07-05 14:11:30:950 ] [ 5812 ] [INFO] ProcessInstallSoftwareConfig : FailedConfigIDs Write Sucessfully
[ 2016-07-05 14:11:30:950 ] [ 5812 ] [INFO] @@@@@@@@ End Of ProcessInstallSoftwareConfig Method @@@@@@@@
When I tried to run the batch file manually on the PC, it can run the setup.exe and install the program without any problem. Can you please help me check this issue. Thank you so much.