can not connect

can not connect

We have SDP installed on prim, Ubuntu server.
Issue we are having is that we can not longer connect to the webpage shows not response. nothing has change via configuration or networking. the services is running. database is running. But still no dice.
reboot server > changed web port > disabled firewall
Still unable to connect.
We were going to try to restore database from the day before it stopped working, but can remember the password to restore.
Is there a way to bypass or recover database backup password?
Is there any troubleshooting or logs that I can provide to help?
Build 130008 default database

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