Can not close emergency change request.
Hi All,
Just wanted to report a error, we have upgraded to version 9.0.9016 of SD Plus when we close - completed an emergency change request we are getting the error saying.
"Change cannot be closed, The following fields should be filled Backout, Plan, Roll Out Plan, Impact" The emergency change request template has grayed out the option to add the required information.
Is there a way to bypass this rule for emergency change requests.
Just wanted to report a error, we have upgraded to version 9.0.9016 of SD Plus when we close - completed an emergency change request we are getting the error saying.
"Change cannot be closed, The following fields should be filled Backout, Plan, Roll Out Plan, Impact" The emergency change request template has grayed out the option to add the required information.
Is there a way to bypass this rule for emergency change requests.