Hi,

I'd like to analyse the work log time techicians are logging against different categories of requests, and request types.

Reports based on Requests don't have the 'Time Elapsed' field available for including in the report, and the 'Request Timespent Reports' don't have the 'Request Type' field available for including in reports.

Is it possible to have both Time Elapsed and Request Type as available fields in one or both Report areas please?

Thanks,
Rich