Can i do the following?
1) Contacts attached to multiple accounts, or accounts having sub-accounts?
I have Customer A, who has Sites B and C. I need to track what items are at each site, but allow issues to be raised at both levels. A contact could view both levels, and raise at both levels.. etc..
2) SMS only priority 1 requests?
so far excellent product. Not purchased yet as i am still in trial mode and these 2 points are quite important.
Regards
Peter S Morton
I have Customer A, who has Sites B and C. I need to track what items are at each site, but allow issues to be raised at both levels. A contact could view both levels, and raise at both levels.. etc..
2) SMS only priority 1 requests?
so far excellent product. Not purchased yet as i am still in trial mode and these 2 points are quite important.
Regards
Peter S Morton