Can graphics be embedded in notification emails?
I'd like to be able to put a graphic into the notification emails that go out (ie, a ticket is closed, or is being escalated, etc.)
How can we embed the graphics? Can we put some kind of html code that references some directory where we keep graphics? What is the directory path for it?
But maybe a more "user friendly" method would be nice?
Thanks,
Justin
How can we embed the graphics? Can we put some kind of html code that references some directory where we keep graphics? What is the directory path for it?
But maybe a more "user friendly" method would be nice?
Thanks,
Justin
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