Can a rejected request be submitted for approval by the system when it is reopened by the requester?
For example:
1. A requester submits a request that gets sent for approval.
2. The request is rejected.
3. The requester re opens and edits the ticket.
4. (Goal: Once submitted, gets sent for approval once again)
- I know that a technician can go to the approvals tab under the request and send it to the approver again. However, I would like for this to be automated and for the technician to not have to do that.