I am trying to add a new Technician, however, the Available Accounts list is empty. So, when I try to save it says ‘Please Select an Account’. However, no Accounts are visible to be able to select.

• I have Account (at top right of screen) set to All Accounts.
• Technicians association for is set to 'All Sites’  
• All of our Sites are set to Refer to Default Settings.

Perhaps I am trying to setup the system incorrectly. We need to have the following:

• Technicians and Technician Groups are associated with all Sites
• Each Account has only one Site (we do not have the concept of separate sites for our customers)
• All Sites use the same Business Rules