CAN'T RESTORE REQUESTS on support center 6007

CAN'T RESTORE REQUESTS on support center 6007

hello , i 'm using the freeware support center version 6007
I'm trying to backup this server and restore everything on a clean server running only the clean setup of support center.
Following the manual's restoring steps, it restores everything but the requests.
How can i restore these too?
And my second question is if there is any way to restore the backup taken from 6007 version to the latest freeware version.

Thanks in advance!





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