can't open .jpg images from the requestor

can't open .jpg images from the requestor

Hello. =)
For some reason we can't open up attachments that have a .jpg extension at the end of them. I can save them first, and then open them, but I can't just open them. I am getting a window that prompts me if I want to Open it or Save it... but when I click on Open, something flashes on the screen really fast, and then nothing happens. Is there a fix for this?

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