Can't enter resolution
I'm having problem closing a ticket.
When you select the action "Enter resolution", nothing happens, the same if you click the "Resolution" tab. If you select "Close" you receive a "FAILURE: Request cannot be closed. Please fill the following fields - resolution". The "Edit ticket" screen displayed however doesn't contain an editable field under the "Resolution" Banner
When you select the action "Enter resolution", nothing happens, the same if you click the "Resolution" tab. If you select "Close" you receive a "FAILURE: Request cannot be closed. Please fill the following fields - resolution". The "Edit ticket" screen displayed however doesn't contain an editable field under the "Resolution" Banner