Can't Change Problem Status
Hello,
Servicedesk is no longer allowing me to change the status on requests. Once requests are changed to On Hold, they will not change back to Open. The web interface simply freezes and does nothing. I've read that others have had this problem with earlier versions. Any thoughts here?
Build- 6011
Servicedesk is no longer allowing me to change the status on requests. Once requests are changed to On Hold, they will not change back to Open. The web interface simply freezes and does nothing. I've read that others have had this problem with earlier versions. Any thoughts here?
Build- 6011