Calls being highlighted by assiging them different colours.
Hi,
Is it possible to have a call which breaches the SLA to be marked by RED colour.
Also is it possible that we can assign different colours to different type of priority calls.
Thanks,
Roshan
Is it possible to have a call which breaches the SLA to be marked by RED colour.
Also is it possible that we can assign different colours to different type of priority calls.
Thanks,
Roshan
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Roshand79
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