Call log numbers
Call log numbers
I have come across the situation that users have had e-mails returned with call reference numbers included but when they have checked or call IT for progress the call that they have logged and have a number for is not on the system.
The call number appearers on the system for for a different person and a different problem?
Anyone had the same or know the reason why>
I have come across the situation that users have had e-mails returned with call reference numbers included but when they have checked or call IT for progress the call that they have logged and have a number for is not on the system.
The call number appearers on the system for for a different person and a different problem?
Anyone had the same or know the reason why>
Topic Participants
gareth67
ServiceDesk Plus
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?