Please reference the attached file.

I would also like the "Latest Start Date" to be automatically populated after the "due date" is entered after the ticket is saved.

The calculation would have to take into account the "Estimated Hours for Development" and "Estimated Hours for Testing" (These two fields should be found on one of our templates). All technicians will have an 8 hour work day, excluding weekends (regular work week). The technicians will only be able to commit 50% of their time. This may change as the process is refined but for now we’ll start there.

So, if a technician has 40 hours of work to do for a ticket and the ticket is due by 31-Mar-16 and the technician can only work on it 50% of the time, the latest start date should be 17-Mar-16. I t actually is working backwards.

Can we get the "Latest Start Date" calculated somehow from this? Is this possible