CAB/Request Approval

CAB/Request Approval

Our organization has recently moved to SD+MSP and are encountering some process issues around the segmentation of accounts. While in most organizations this makes sense, in ours it creates issues.

 

Examples;

·         Employee onboarding. Employees from say account #1 may need access to resources at account #2. We would like to be able to add approvers from account #2 to the request that is under account #1.

·         Change Requests. We would like to have CABs that consists of individuals from numerous other accounts.

For customers who need the segmentation, provide a toggle switch changing the behafiour in this feature. 

Is it possible to overcome these limitations?



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