Bypass BackUp for ServiceDesk Plus v 9.3 build 9335 for Upgrade to 9.4
I already conducted the full backup for the ServiceDesk and I waited 6 hours for it to complete. Then during the upgrading process it says that it recommends that you backup the system again and it automatically performs the fullbackup, which doesn't make sense if the instructions are to do a back from the start and then run the update manager. Is there a way to bypass it the 2nd time so we can just do the upgrade only?
I have edited the file UpdateManager.bat
I run it and it still doesn't bypass the backup.
Please assist.
I have edited the file UpdateManager.bat
I run it and it still doesn't bypass the backup.
Please assist.