Business Unit Categories and other options
I want the ability to "copy" an entire Category layout from one BU to another. For example when switching on BU having used SC+ in non-BU mode for some time, all the categories I need are present in the default BU. When I create new BUs I have create the entire category list again.
Now I appreciate that some BUs may need a totally different category list, but having to add the same list again (over 100 catgeories in our case) is going to be very tedious. We should be able to duplicate the lists and then delete those we don't need from BUs a needed.
Another option perhaps would be to have a global category list that applies to all BUs.
My comments relate to Mode, Level etc.
Now I appreciate that some BUs may need a totally different category list, but having to add the same list again (over 100 catgeories in our case) is going to be very tedious. We should be able to duplicate the lists and then delete those we don't need from BUs a needed.
Another option perhaps would be to have a global category list that applies to all BUs.
My comments relate to Mode, Level etc.
Topic Participants
dcross
Blonk, Allistair
SupportCenter Support
AptWar
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