Business rules won't set priority
It seems that no matter what I do, I can't get a business rule to set a priority of anything other than Normal. In other words, I have an email that comes in stating that the request has a priority of high. I use the business rule to take out the statement with the priority in the description to try and get it to register as high.
Does anybody have any suggestions?
Does anybody have any suggestions?
Topic Participants
majorbroncosfan
kkevin
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