Business Rules Not Working
Hi,
I have 5 business rules set for "Default Settings".
The first rule for example, was added to automatically reject requests that come in using the default request template. So to do this the rule works as follows
Where Level is not "Level 1" or "Level 2"
with the actions listed below.
This rule does not work and I notice when reentering the business rules section, the rule is displayed as follows, notice the missing double quotes.
Where Level is not Level 1" or "Level 2
Could this missing double quotes indicate why the rule has never worked. Rule doesn't work whether a request is logged in using a site, or not in any site.
Regards,
Mark
I have 5 business rules set for "Default Settings".
The first rule for example, was added to automatically reject requests that come in using the default request template. So to do this the rule works as follows
Where Level is not "Level 1" or "Level 2"
with the actions listed below.
This rule does not work and I notice when reentering the business rules section, the rule is displayed as follows, notice the missing double quotes.
Where Level is not Level 1" or "Level 2
Could this missing double quotes indicate why the rule has never worked. Rule doesn't work whether a request is logged in using a site, or not in any site.
Regards,
Mark