Business rules change when more than 48 characters used
Hi Support,
I was just setting up a new business rule and as part of this I was using Description CONTAINS The state of this item has been changed to Resolved
When I tested this it didn't seem to work.
When i went back into the rule I could see that this had changed to
Description ENDS WITH The state of this item has been changed to Resolv
I have checked the number of characters using numerics that it seems to like and I can use Description CONTAINS and paste the 48 characters as below this works fine.
123456789012345678901234567890123456789012345678
If I then paste 49 characters
1234567890123456789012345678901234567890123456789
it creates the rule but refers to ENDS WITH, which is the last option on the Description Conditions list and cuts off my 49th character.
Cheers
Rich
I was just setting up a new business rule and as part of this I was using Description CONTAINS The state of this item has been changed to Resolved
When I tested this it didn't seem to work.
When i went back into the rule I could see that this had changed to
Description ENDS WITH The state of this item has been changed to Resolv
I have checked the number of characters using numerics that it seems to like and I can use Description CONTAINS and paste the 48 characters as below this works fine.
123456789012345678901234567890123456789012345678
If I then paste 49 characters
1234567890123456789012345678901234567890123456789
it creates the rule but refers to ENDS WITH, which is the last option on the Description Conditions list and cuts off my 49th character.
Cheers
Rich