Business Rules - Additional Actions to Perform
There are a few additional actions I would love to be able to perform when a rule is triggered.
1. Edit Custom Fields.
2. Send an email to ANY email address, I would be able to fill this out in the business rule. That being said, I would love to be able to Add non-technicians to the "E-mail the following technicians when the Business Rule is executed." section at the bottom of the business rule page.
3. Change Site or department.
4. Add a note or task.
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