Business Rules
Hi There,
We have 2 Sites, one in the UK and one in the USA. Is there a Business Rule I can set up to forward all calls to USA when UK are not in and vice versa. For instance, Tom Jones is working late in the UK, the support staff in the UK have all gone home, so the call needs to be forwarded automatically to the USA to action.
Thank in Advance
We have 2 Sites, one in the UK and one in the USA. Is there a Business Rule I can set up to forward all calls to USA when UK are not in and vice versa. For instance, Tom Jones is working late in the UK, the support staff in the UK have all gone home, so the call needs to be forwarded automatically to the USA to action.
Thank in Advance
Topic Participants
JAKJO_me
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