Business Rules: rule processing ends after first hit.
My rule processing appears to stop after the first match. It does not continue processing the rules.
I have four rules to assign jobs based on email domain, I then have three rules to set SLA based on email domain. However it will assing the job but not set the SLA, or vice-versa depending on the order I have the rules in. How do I get it to go on to the next rule and process that as well?
Svend.
I have four rules to assign jobs based on email domain, I then have three rules to set SLA based on email domain. However it will assing the job but not set the SLA, or vice-versa depending on the order I have the rules in. How do I get it to go on to the next rule and process that as well?
Svend.