Business Rule - Technician list not showing

Business Rule - Technician list not showing

  1. Business rules.
a.      To assign a technician using business rules, go to admin -> business rules (organization details section) -> choose and edit a rule -> choose the criteria -> assign a technician from the actions section.

When trying the above for a new rule, the popup does not show the list of available technicians as per below. Please advise as we are using SDP 9.1 Build 9121


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