business rule logical help
Trying to do a business rule that requires that the subject have two words any where in it or the description to have those same two words mentioned. ex: Subject contains "Jetforms" & "Printer" Or description contains "Jetforms" & "printer". This is needed as general printer errors are handled by one tech and "jetforms" our form server issues are handled by another. what also would be useful would be able to do a longer logical statement. ex: subject contains "Printer" & ("jetforms" or "formviewer" or "sitline") or description contains "Printer" & ("jetforms" or "formviewer" or "sitline"). I know this can be achieved with the use of multiple rules should the first be possible.
Thank you,
Jon