I recently modifed by business rules to state if request type = none to assign the request to a group.
I've found after doing this that I cannot access my business rules anymore. If I delete them and recreate them without the request type=none, it works ok.
I need to include the request type=none because the rule isn't executing properly because the request type is not mandatory on our request templates.
The error I'm getting when I attempt to access by business rule is:
FAILURE :Error while fetching the Business Rule Details.
Please report the problem to the system administrator, with the Error Code - 1,276,501,323,154.
Thanks