Hi support,

 

We have a major issue when saving a business rule which has more than 1 email address in the criteria.

 

Example:
TO contains recipient1@company.com => the business rule is saved correctly.

TO contains recipient1@company.com,recipient2@company.com => these criteria disappear after saving the business rule!

 

Is this a known issue? It occurs in SDP 8.2 build 8213 using any type of browser for any account having the SDAdmin role, both in test and in production. See request ID 6981992 for more details and screenshots.

 

As a work-around we had to split the criteria and use 2 separate business rules:
TO contains recipient1@company.com

TO contains recipient2@company.com

This is very inconvenient though.

 

Is there anyone having the same issue?

Best regards,
Demetrius