Hello guys,

I send out additional questions, and await response on tickets - multiple tickets that is. Currently, after i send away an additional question, i set the ticket on-hold. It goes one by one - which is very slow and cumbersome. 

Is it possible to add a button on the listview directly, where i can set tickets 'on-hold' in bulk?

(where they take the same status change date offcource)

Something like this: