Bulk Import of Data from a CSV
Is it possible to do a bulk import of data from ServiceDesk and then back into ServiceDesk? For example, we added a custom field in our assets database called Division. I would like to export the current systems from ServiceDesk, do a match query in Excel against a spreadsheet of active users I have from HR against the users in the exported CSV and then import the merged spreadsheet into ServiceDesk (so that I can have the division information added to each workstation)
Thanks again,
-Erik
Thanks again,
-Erik