Build 7009 Released
An hotfix to version 7009 has been released and the hotfix is available @
http://archives.adventnet.com/service-desk/sdp_7009/AdventNet_ManageEngine_ServiceDesk_Plus_7_0_0_SP-0_9_0.ppm
The complete builds can be downloaded from the url : http://archives.adventnet.com/service-desk/sdp_7009/
Instructions to apply the hotfix remain the same, however the steps are given here for immediate reference.
Issues fixed in this hotfix are :
Report any issues to 'support @ servicedeskplus.com' for immediate assistance.
rgds
AK
The complete builds can be downloaded from the url : http://archives.adventnet.com/service-desk/sdp_7009/
Instructions to apply the hotfix remain the same, however the steps are given here for immediate reference.
-
1. Shut down ServiceDesk Plus Server.
2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <ServiceDesk_Plus_Home>/bin folder. This opens the Update Manager tool.
3. Click "Browse" to select the Service Pack file (AdventNet_ManageEngine_ServiceDesk_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
4. Follow the on-screen instructions to apply the Service Pack / Hotfix.
5. Once the upgrade is complete, start ServiceDesk Plus Server.
Issues fixed in this hotfix are :
-
Fix for Duplication of Workstation during scanning
Fix for ReScan issue of Workstation
Report any issues to 'support @ servicedeskplus.com' for immediate assistance.
rgds
AK